(Last updated December 1, 2007)
The Center collects, at time of your registration and your sign-on to its web site, certain "personal information" (information that personally identifies you) such as your name, email address, home or work address, telephone number, and your computer hardware and software (e.g. IP address, operating system, browser type, domain name; access times, and referring web site addresses)
2. Purposes for Collecting Personal Information
The Center collects and uses personal information for the following Identified Purposes:
The Center also uses personal information in an aggregate form (i.e. not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.
- to understand customer needs regarding The Center's services;
- to develop and provide products and services for its customers;
- to communicate with customers, and to inform customers of upgrades, products and services available from The Center and its affiliates;
- to allow customers to access limited-entry areas of The Center's site;
- to personalize some of our services and products for you;
- to bill accounts and maintain payment records;
- to satisfy any applicable law, regulation, legal process;
- to respond to a legitimate claim that you are violating the rights of any third party;
- to protect the services, products or rights of The Center; and
- to identify and resolve technical problems concerning The Center's products and services.
If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes.
3. Consent for Collection, Use or Disclosure
A customer may withdraw such consent for collection, use and disclosure at any time, on prior written notice provided that The Center may on such withdrawal suspend or terminate its products and services.
4. Limiting the Collection of Personal Information
The Center limits its collection of personal information to only that information which is necessary for the Identified Purposes. The Center does not knowingly collect personal information from children.
5. Disclosure, Processing and Retention
The Center does not sell, rent or disclose your personal information to anyone else except, when the Identified Purposes require The Center to disclose the personal information to;
Your information may be stored and processed in the United States, or in any other country in which The Center or its affiliates, subsidiaries or agents maintain facilities. By using this website, you consent to any such transfer of information outside of your country. The Center abides by the "safe harbor" framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
- an agent of the customer;
- agents of The Center acting on its behalf for the Identified Purposes;
- a public authority, to avoid or minimize danger to life or property; and
- a third party to which disclosure is required by any law, regulation, legal process.
After your account becomes inactive, The Center will keep your personal information only for those purposes which are established by law, and for archival record purposes.
6. Accuracy of Personal Information
The Center will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing The Center about changes to their personal information. The Center will update personal information when necessary to keep it accurate or else provide customers the facility to make such updates.
7. Security Safeguards
The Center will use reasonable efforts to protect personal information against loss, unauthorized access, disclosure, misuse or modification, through security safeguards that depend on the level of sensitivity of the information. Methods of protection include organizational measures (contract provisions, security clearance, limiting access to need-to-know Center personnel), technological measures (passwords, encryption), and physical measures (locked file storage, etc.). The Center will control personal information disclosed to authorized third parties by entering into agreements, which contain confidentiality provisions, and restrictions on use and which limit the amount of information disclosed to only that which is needed for the Identified Purposes.
8. Openness of Policy
9. Access to Personal Information
The Center will afford you a reasonable opportunity to review the personal information in your file, in understandable format, either by direct access or upon request to the Privacy Officer made by you after providing sufficient identification.
If The Center is not able to provide access to some aspect of a customer's personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney-client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.
Customers have the right to request that inaccurate or incomplete information be amended as appropriate, and The Center will promptly correct such personal information or provide the means for you to do so directly.
10. Challenging Compliance
||The Financial Aid Center for Long Term Care
119 NW E Street
P.O. Box 2200
Grants Pass, OR 97528
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